FAQ

Answers that keep the OTG shopping experience clear

This page gives the brand a cleaner trust layer around orders, quality signals, and how the product range is positioned across different wellness goals.

Orders and delivery

Are OTG products available for direct checkout yet?

The storefront and local cart are live now, and the Stripe handoff is prepared for final production keys and fulfillment logic.

Can I build bundles across different OTG categories?

Yes. Product pages already suggest cross-category bundles so customers can pair hydration, beauty, gut, and performance products naturally.

Product positioning

Does OTG make medical treatment claims?

No. The brand voice stays wellness-led, premium, and evidence-aware without overstating medical outcomes.

Why are there so many different product formats across the range?

The range uses gummies, sachets, and effervescents because different wellness habits need different levels of convenience and ritual.

Ingredients and quality

Where can I review ingredient and science information?

The Ingredients and Science pages are built to give OTG a stronger trust layer, with ingredient notes, study references, and quality-report placeholders.

How does OTG present quality and testing cues on the site?

The site consistently surfaces GMP, lab testing, clean-label, and gluten-free signals so those trust markers are visible before checkout.